Help Center

The visual product guide

How KaiCalls works

See how calls, email, messages and meetings connect to your team and business tools. Choose a workflow, explore the diagram, or present it to someone else.

Phone system

Team directory and handoffs

Organize team destinations and use them in menus and transfer settings.

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Team directory and handoffs: Organize team destinations and use them in menus and transfer settings.

Zoom in or scroll to inspect details. Enabled features and results depend on your business setup and connected services.

What shapes the experience

Team names, departments, contact numbers and the destinations offered to callers.

What to know

The directory stores destinations. It does not establish that a person is available or will answer.

Need setup steps or troubleshooting? Browse the written help guides.

    How KaiCalls Works: Visual Guides | KaiCalls Help