Connect your numberConnect your business line
Keep your existing number with your provider and send voice calls to Kai. Choose your exact phone service below; forwarding instructions differ by carrier and service type.
Keep your existing number with its provider. Choose the service behind that number to see how calls can reach Kai.
Enter the Kai number shown in your account, not the existing number customers call.
Call your number from your own phone
You make this change on your carrier's network, not here. KaiCalls cannot see whether your carrier accepted it, so we never mark forwarding as on — a real call is the only proof.
Real phone call — you dial your business number from your own handset, using your saved settings. It appears in your call history like any other call.
After saving the change with your provider, call your existing number from a different phone. For a busy or unanswered setting, reproduce that condition. Speak with Kai, then check that the call appears in this business’s call history.
Forwarding keeps your existing provider account in place. Text messages do not move to Kai through voice forwarding. Keep fax separate and check how your selected setting affects provider voicemail.
Already signed in? Open your numbers to use the Kai destination assigned to your business.