Booking jobs, chasing leads, texting customers back, and running the business by phone, built for home service crews, event rental teams, and law firms who can’t afford a missed call.
Or see pricing . Plans start $10/mo, with the same core feature set. Some features need a connected account or optional add-on.
The phone line
Before Kai says a word, the basics have to work: the number, the routing, the reliability.
Your cell rings like normal. Only if you don't pick up does Kai step in. You never have to choose between the job you're on and the call you're missing.
Straight to Kai, ring-your-cell-first, by business hours, or to voicemail. Set it once per number and never think about it again.
One caller or ten at the same time, everybody gets answered. No queue, no hold music.
Configure an emergency-service address for eligible numbers and use caller-ID trust tools to monitor and improve how carriers label your calls.
The optional call-tracking add-on ties inbound calls to visitor sessions, landing pages, campaigns, UTMs, and configured conversion destinations.
The conversation
Callers get a natural conversation and real answers instead of a phone tree. That's the whole point.
Pick from 30 natural voices, write your own greeting, and Kai never sounds scripted.
Asks what they need, when, and how urgent, then saves it as a ready-to-work lead automatically.
Feed it your services, pricing, and FAQs, and it answers like someone who's worked there for years.
Configure up to four languages per line from English, Spanish, French, German, Portuguese, Italian, Dutch, Hindi, Japanese, and Russian. Kai follows the caller's language and switches without a phone menu.
Won't dish out legal, medical, or financial advice. Won't pretend to be human if you ask it directly. On every account, no setup required.
The flagship move
Call your own business number and Kai answers as your secretary, not your customers' one. No app. No login. No dashboard tab left open in the background.
"3 new leads, 1 hot, and a voicemail from the Wilsons," before you even ask.
Pull up a lead, text a customer back, check your calendar, send a payment link, or change your greeting. Do it all by talking.
Every change you make by voice is logged. Say the word and it's back to exactly how it was.
Memory
A returning caller shouldn't have to re-explain who they are every single time.
Past issues, preferences, and that thing they mentioned last time. Kai brings it into the next call naturally.
Got something wrong? Say so, right on the call, and Kai fixes or forgets it immediately.
Leads & follow-up
Every caller becomes a tracked lead automatically, with zero data entry from you.
Every lead gets scored hot, warm, or cold based on urgency and buying signals.
Every call, text, email, and note for a lead, laid out in the order it happened.
Kai can draft a reply to an incoming text or send it for you. It hands the conversation to a person the moment you want in.
After the call, a draft is waiting for your once-over. Approve it, tweak it, or trash it.
Kai sends a booking link, payment link, or quote, and tells you when it is opened.
Kai can put together a proposal or a "need a bit more info" follow-up straight from the call.
Booking & getting paid
For most of our customers, booking the job and getting paid aren't extras. They're the whole job.
Kai checks the connected calendar and confirms the appointment only after the calendar saves it.
When the connected calendar supports changes, callers can ask to reschedule or cancel. Kai reports the result after the calendar confirms it.
Connected calendars can send reminders and meeting links when those options are available and turned on.
Kai can text a secure payment request during or right after the call. You set the limits.
Fill the calendar
Kai works old quotes, missed calls, and leads worth another try while you work the job.
Upload leads, set the cadence, and Kai works the follow-up calls on schedule.
A missed call can trigger its own callback, so nobody has to remember to do it.
A visual, no-code way to chain calls, texts, and emails into one automated sequence.
Every outbound call is checked against consent, Do-Not-Call, and calling-hour rules first, automatically.
Proof
Not just call logs: the story behind them.
See which hours, days, and numbers perform best. Use real patterns, not guesses.
Watch new leads move through your pipeline to booked, converted, done.
See the actual reason: an objection, a hang-up, a missed detail, instead of guessing.
Kai's setup is continuously tested against real scenarios, so quality drops get caught early, not after a bad review.
Plays well with others
No re-typing the same job or case into two systems.
New jobs sync straight into ServiceTitan, Jobber, Housecall Pro, FieldEdge, Service Fusion, ServiceM8, or Workiz.
New intake flows into Litify, GoHighLevel, HubSpot, Salesforce, or Airtable with case details already filled in.
Google Calendar syncs both ways so availability is always accurate.
Connect nearly any other tool, or send call and lead events wherever you need them.
The boring-but-important part
Consent, Do-Not-Call, calling hours, disclosures. Rules that are strict, change by state, and are easy to get wrong. Kai just follows them.
Every outbound campaign checks the list first. No exceptions, no manual work.
Recorded and checked before every outbound call or text, with a full exportable audit trail.
AI and recording disclosure language automatically matches where your business operates.
Kai Backup starts $10/mo. No per-minute overage, no surprise bills, no feature paywalled behind a higher tier.
See the full plans and the fine printA full REST API, an MCP connector for Claude or ChatGPT, Zapier triggers and actions, and a one-call signup endpoint for partners and agencies creating client accounts.
Read the API docsWhat's next
Booking support for Microsoft 365, alongside Google Calendar.
Native connections for Clio, MyCase, and PracticePanther.
Phone numbers outside the US for businesses that operate internationally.
Manage calls, leads, and setup on the go. This is still in early research.
Capabilities
This list comes from the same feature source used across the KaiCalls website. Connected accounts, setup, consent rules, call routing, and optional add-ons apply where noted.
Answers inbound calls, captures caller details, qualifies leads, and creates an organized call summary.
Learn moreConfigure up to four languages per line from English, Spanish, French, German, Portuguese, Italian, Dutch, Hindi, Japanese, and Russian. Kai follows the caller's language and switches without a phone menu.
Learn moreRing team members first, screen callers, introduce the caller, or transfer immediately to the people and numbers you choose.
Learn moreReview available recordings, searchable transcripts, summaries, and call details in the dashboard and API when recording is enabled.
Learn moreCapture unanswered messages, transcribe them, and keep them with the caller's conversation history.
Learn moreContinue customer conversations by text or WhatsApp using the same business context, history, and messaging rules for each number.
Learn moreRun automated SMS, email, callback, missed-call, and post-call follow-up with timing, retry, quiet-hour, and safety settings.
Learn moreDraft from lead and call details, review when required, and send through a connected email account.
Learn moreCheck live availability and book through a connected Google Calendar or GoHighLevel calendar. Rescheduling and cancellation require Google Calendar.
Learn moreSchedule callbacks and outbound calls, then track their status, retries, and campaign settings.
Learn moreConnect supported business tools and send lead and call details automatically.
Learn moreConnect calls, leads, appointments, outbound actions, and follow-up requests to Zapier, Make, or your own software.
Learn moreUse Kai in the dashboard or connect approved AI assistants to calls, leads, messages, analytics, and controlled AI assistant changes.
Learn moreOptional website call tracking that shows which page, ad, campaign, UTM, or click produced each inbound call.
Learn moreTrack call outcomes, lead quality, summaries, quality signals, and coaching context from completed conversations.
Learn moreDon’t see something you need, or think we got a detail wrong? Tell us at support@kaicalls.com.