You’re working. Someone’s calling.
With supported conditional forwarding, your phone rings first. Kai takes the unanswered or busy calls, using your greeting and instructions.
A call from Maria, (512) 555-0142, rings your phone three times and you can't pick up. Kai picks up for Williams Plumbing, takes down what Maria needs, texts you a summary and saves her as a lead. The call ends answered.
Illustrative call flow. Forwarding options and ring timing vary by carrier.
