Pack library

Inspect the packs behind the KaiCalls agent.

Each pack is a visible setup package, not a hidden prompt. Customers can open the fields, prompt rules, urgency routing, SMS follow-up, owner summaries, failure-mode controls, and eval calls that make the agent behave differently for each vertical.

406
Intake fields
309
Prompt guardrails
210
Failure modes
226
Eval scenarios

What a customer can learn here

A customer can answer the practical buying questions before a sales call: what the agent asks, what it refuses to promise, how it decides urgency, what their team sees after a call, and how the setup gets tested. That is the value of showing the pack.

What

Fields, rules, messages, categories, and evals are visible.

How

The pack becomes agent behavior during setup and testing.

Why

The agent needs vertical rules because every industry has different risk.

Google E-E-A-T

The packs create first-party proof for thin vertical pages.

Google E-E-A-T is about experience, knowledge, authority, and trust. These pages show first-party product evidence for each industry: the actual setup data, actual behavior rules, actual eval scenarios, and actual handoff formats. That gives a vertical page substance a generic AI receptionist page does not have.

automotive

Auto Repair Shop

9 required fields, 11 prompt rules, 7 failure modes, and 7 evals.

drop-off-schedulingtow-in-schedulingwait-in-lobby-quick-servicediagnostic-only
healthcare

Chiropractic & Physical Therapy

7 required fields, 11 prompt rules, 6 failure modes, and 7 evals.

new-patient-appointmentexisting-patient-appointmentworkers-comp-claimauto-injury-claim
legal

Criminal Defense

4 required fields, 9 prompt rules, 6 failure modes, and 6 evals.

dui-arrestdrug-chargeviolent-offensewhite-collar
healthcare

Dental Practice

5 required fields, 9 prompt rules, 6 failure modes, and 7 evals.

new-patient-appointmentexisting-patient-appointmentdental-emergencyinsurance-question
home services

Electrical Services

6 required fields, 7 prompt rules, 6 failure modes, and 6 evals.

life-safety-emergencyno-poweroutlet-circuit-faultpanel-upgrade
rental

Equipment Rental (Construction & Event)

6 required fields, 7 prompt rules, 6 failure modes, and 7 evals.

construction-equipment-inquiryevent-rental-inquirydelivery-schedulingquote-request
legal

Family Law

5 required fields, 9 prompt rules, 6 failure modes, and 6 evals.

divorce-consultationcustody-disputechild-supportmodification-request
fitness

Fitness Center

3 required fields, 6 prompt rules, 6 failure modes, and 7 evals.

membership-inquiryclass-bookingpersonal-training-inquirytour-request
home services

Garage Door Service

6 required fields, 10 prompt rules, 6 failure modes, and 7 evals.

emergency-stuck-openemergency-car-trappedemergency-broken-spring-mid-positionstuck-closed
home services

General Contractors

7 required fields, 12 prompt rules, 7 failure modes, and 7 evals.

ready-to-start-biddesign-build-inquiryplans-in-hand-bidinsurance-claim-rebuild
home services

Handyman

5 required fields, 10 prompt rules, 6 failure modes, and 7 evals.

task-list-standardtask-list-rental-propertysafety-hazardmove-in-move-out
home services

HVAC

6 required fields, 11 prompt rules, 6 failure modes, and 7 evals.

emergency-no-heatemergency-no-acemergency-gas-smellrepair-request
legal

Immigration Law

6 required fields, 10 prompt rules, 6 failure modes, and 6 evals.

asylumfamily-based-petitionemployment-basedremoval-defense
professional services

Insurance Agency

4 required fields, 9 prompt rules, 6 failure modes, and 6 evals.

new-quote-autonew-quote-homenew-quote-lifenew-quote-commercial
home services

Landscaping Services

6 required fields, 7 prompt rules, 6 failure modes, and 6 evals.

storm-cleanuppre-event-prepspring-cleanupfall-cleanup
healthcare

Medical Practice (Primary Care / Urgent Care)

5 required fields, 13 prompt rules, 7 failure modes, and 7 evals.

new-patient-appointmentannual-physicalsick-visitfollow-up
healthcare

Medical Spa

4 required fields, 7 prompt rules, 7 failure modes, and 7 evals.

new-client-consultationreturning-client-bookingbotox-inquiryfiller-inquiry
healthcare

Mental Health & Therapy Practice

5 required fields, 11 prompt rules, 7 failure modes, and 7 evals.

new-patient-intakeexisting-patient-reschedulemedication-managementfamily-therapy
automotive

Mobile Mechanic

10 required fields, 8 prompt rules, 6 failure modes, and 6 evals.

stranded-emergencyurgent-repairpre-purchase-inspectionscheduled-maintenance
home services

Moving & Relocation

8 required fields, 9 prompt rules, 6 failure modes, and 7 evals.

new-move-quoteestimate-bookingexisting-customerreschedule
legal

Personal Injury Law

9 required fields, 9 prompt rules, 6 failure modes, and 6 evals.

auto-accidentslip-and-fallmedical-malpracticeworkers-compensation
home services

Pest Control

8 required fields, 8 prompt rules, 6 failure modes, and 6 evals.

bed-bug-inspectiontermite-inspectionrodent-treatmentwasp-removal
personal services

Photography

5 required fields, 9 prompt rules, 6 failure modes, and 7 evals.

wedding-inquiryengagement-inquiryfamily-portraitsnewborn-session
home services

Plumbing

5 required fields, 9 prompt rules, 6 failure modes, and 7 evals.

emergency-floodingemergency-sewage-backupleak-repairdrain-cleaning
home services

Pool Service

6 required fields, 10 prompt rules, 6 failure modes, and 7 evals.

green-pool-event-deadlineequipment-failure-urgentpump-running-dryleak-detection
real estate

Property Management

3 required fields, 10 prompt rules, 6 failure modes, and 7 evals.

tenant-maintenancetenant-emergencyprospect-tourowner-inquiry
real estate

Real Estate

4 required fields, 8 prompt rules, 6 failure modes, and 7 evals.

buyer-inquiryseller-inquiryrenter-inquiryshowing-request
home services

Residential & Commercial Cleaning

7 required fields, 8 prompt rules, 6 failure modes, and 6 evals.

new-recurring-quoteone-time-quotedeep-clean-quotemove-out-clean
home services

Roofing Services

8 required fields, 7 prompt rules, 6 failure modes, and 6 evals.

active-leak-emergencystorm-damage-insurancestorm-damage-no-insurancerepair-quote
personal services

Salon & Barbershop

4 required fields, 7 prompt rules, 6 failure modes, and 7 evals.

new-bookingrebookingcolor-consultextensions-consult
professional services

Tax & Accounting

5 required fields, 10 prompt rules, 6 failure modes, and 6 evals.

individual-1040business-returnbookkeeping-cleanuppayroll
automotive

Towing & Roadside Assistance

8 required fields, 11 prompt rules, 7 failure modes, and 7 evals.

breakdown-roadsideaccident-towprivate-property-impoundmotor-club-dispatch
healthcare

Veterinary Clinic

7 required fields, 10 prompt rules, 6 failure modes, and 7 evals.

new-patient-appointmentwellness-visitsick-visitvet-emergency
fitness

Wellness & Recovery Center

4 required fields, 7 prompt rules, 6 failure modes, and 7 evals.

cold-plunge-inquirysauna-inquiryred-light-inquirycontrast-therapy-inquiry
Last updated: June 2026Author: Connor Gallic
    AI Phone Answering by Industry | KaiCalls