“He said he'd hurt me if I come back”
“Can I just change the locks tonight?”
“My hearing is tomorrow morning”
← All industriesYour callers need an answer.
Eviction & Landlord Law
Your callers need an answer.
You have work to do.
Give new callers a place to explain their inquiry while your team is meeting clients or in court.
Kai is the secretary built into your business phone. Keep your number, choose when he answers, and teach him how your business works.
Hear Kai: 1 (417) 835-0402A starting point for your business
The questions depend on the call.
Go beyond a name and number. Choose which follow-up questions matter to your team, and adjust them to the services you offer.
- Company or property management company, if any
- Best time window for the callback
- County the property is in
- Residential, commercial, or a non-tenant occupant (family member, partner, after foreclosure)
- Rent or other money owed, and how many months behind
- Any court case already filed or hearing already scheduled, with the date
- Is this a Section 8 or other subsidized tenancy?
- Any threats, violence, or safety concerns involving the tenant
- Is this about a case the firm is already handling?
- Email address (ask once; never make the caller spell it more than once)
- Urgent: a court date within 7 days, a lockout or self-help question, a safety threat, or an existing client asking to hold or stop a filing
Calls your team will recognize.
Use these examples to try your setup. Decide which requests need a quick handoff and which can wait for a callback. Response times and availability are yours to confirm.
“The tenant paid, please hold the filing”
“This is the constable's office about a writ”
“Our hearing is Thursday”
“My tenant is two months behind”
“Where are we on the Elm Street case?”
“I'm the tenant and I need help”
“I'm selling legal software”
Price requests go to your team for confirmation. Kai can gather the details you need to prepare a quote. Appointment times, professional advice and commitments should follow the limits you set during setup.
A phone service that fits your day.
Keep your number
Customers keep calling the number they know. Forward unanswered calls to Kai, or set up your office phones and team.
Choose when Kai answers
Set your hours, no-answer handling and the people who should receive an urgent call. Your instructions decide the next step.
Know who needs you
Review call summaries and caller details in your dashboard. Connect the notification and scheduling tools your team uses.
Make it sound like your business.
Add your services, hours and common questions. Choose what Kai can answer, when your team needs to step in, and where call notes should go.
Prices and availability: Use the information you approve. When an answer needs confirmation, Kai collects the request for your team.
Sensitive questions: Set clear limits on advice and commitments. Clinical, legal and other professional decisions stay with your qualified team.
Before you forward calls: Make a test call, review what happened, and adjust your setup.
Put Kai on your phone.
Start with your business details. Choose a plan when you are ready.