KaiCalls status
Live operational status of the KaiCalls phone system, generated from our own monitoring. No hand-edited green lights.
Service disruption
We are actively working on an ongoing issue. Details below.
Last checked Sep 29, 2026, 8:25 PM UTC
Active incidents
Twilio Voice/SMS is currently unavailable. We are investigating and will update this incident as we learn more.
Platform API & webhooks
Voice agent infrastructure
Telephony (calls & texts)
Database
AI language models
Last call event processed 104 minutes ago.
“Monitoring” means we don't have fresh proof either way — usually a quiet stretch between checks, not an outage.
Incident history
Every incident with customer relevance, including the ones that never touched a customer call. We publish these because you're trusting us with your phone line.
A 71-minute disruption at an upstream database gateway triggered internal monitoring alerts across several background jobs. Systems recovered automatically. No customer calls were affected and no data was lost.
Outages at an upstream infrastructure provider caused an elevated call failure rate for part of the day. We restored service and have since added failover and retry protections to the call pipeline to reduce the impact of provider outages.
Something look off?
If your line is misbehaving and this page says everything is fine, tell us — contact us and a human will look. For how we handle your data, see the trust center; for what we've been shipping, see product updates.