24/7 answering for Real Estate
A business line for real estate agents and teams who cannot pick up mid-showing. Your cell rings first. If you miss it, Kai answers, asks if they are buying or selling, the timeline and the price range, and texts you a summary.
Free browser demo; payment required for live phone service. No contracts. No setup fees.
From call to summary to lead
Every word on the record, the to-dos pulled out, the caller saved and scored.
Real estate calls come in when you are busiest: during showings, at closings, and in the evening when buyers browse listings. These are the calls Kai is set up to sort.
Kai asks which property, whether they are pre-approved, when they want to move and if they already work with a realtor. You call back knowing if it is a showing request or a price check.
Kai takes the address, the reason for selling and the timeline, so the listing appointment call starts with what you need instead of twenty questions.
Yard-sign and listing-site calls come in the evening and on weekends. Kai answers them all and you get a text with the caller and the property they asked about.
With Google Calendar connected, Kai books showings inside the hours you allow. Without it, he takes the preferred times so you can confirm.
A client under contract with a question gets an answer instead of voicemail. Kai takes the question and how urgent it is, and you get the text.
Calls from lenders, inspectors and cooperating brokers are noted separately from new leads, so a buyer call does not get buried under the noise.
Calls ring your phone, or up to five phones in order. Pick up and it is a normal call.
If nobody picks up, or it is after hours, Kai answers in the name of your business. Callers reach a realtor that answers, not a voicemail beep.
Name, callback number, address, what is wrong and how urgent it is. You decide what counts as urgent and who gets the call.
When a call meets your urgent rules, Kai can transfer it to your on-call number. Everything else waits for the morning with notes attached.
Seconds after the call ends, you get a text summary: who called, what they need, and how to reach them. The recording and transcript are in the app.
Plans start at $10/mo on Kai Backup (~20 Kai-answered calls/mo). Every plan, flat monthly: Kai Backup $10/mo, Kai Line $79/mo and Kai Office $349/mo.
There are no per-minute overage charges. Your plan includes an expected monthly call allowance. If your call volume stays higher, we recommend the next plan and notify you before anything changes. You can choose to keep your current plan, and we move you back down if volume drops.
Every plan includes a business phone number, so you can keep it as your main line or forward only the calls you miss from the number you have now.
See every planPer-seat phone apps charge for every agent, so the bill grows each time you add one. KaiCalls does not charge per user. The brokerage pays one flat plan, priced by how many calls Kai answers.
One line rings up to 5 cells in order. Whoever picks up has a normal call. Adding a cell costs nothing.
If nobody picks up, Kai answers in the brokerage’s name, asks your questions and texts you a summary. The recording and transcript are in the app.
The team shares the plan’s call allowance; it does not grow per agent. An agent who wants their own number needs an extra line. Extra lines are $15/mo each on Kai Backup and Kai Line. Extra office lines are $29/mo each on Kai Office.
The same plan price whether one of your real estate agents or 5 of them ring first.
See every planThose apps suit a team that sits at desks and takes calls all day. KaiCalls suits agents who are out with clients and need the missed calls answered.
Kai is trained around the actual calls that reach real estate teams: urgency, qualification, routing, booking, and follow-up.
A buyer who reaches voicemail keeps dialing. Kai answers in seconds and asks your questions on the call.
Kai gets name, phone, and email, then asks whether they are buying or selling, their timeline, and their price range.
It checks whether they are already working with another realtor so you know exactly where the lead stands.
A ready-to-move buyer and a six-month browser should not be treated the same. Kai sorts them.
Kai can transfer hot, ready-to-move callers to your cell and write up longer-timeline callers for follow-up.
Every call lands in the app with the recording, transcript and a short summary.
Qualified intent, timeline, and budget sent to you right away.
Logged to the CRM with notes and a scheduled next touch.
The goal is not a longer transcript. The goal is a qualified lead you can act on.
Kai can pass details to GoHighLevel, HubSpot, Google Calendar, Zapier, or a webhook into the CRM you use.
Each lead includes contact, intent, timeline, budget, and exclusivity status so you know exactly where to start.
The pack shows the working configuration behind Kai: the intake fields it asks, the prompt rules it follows, the routing logic it uses, the SMS and owner handoff it produces, and the eval calls it must pass. You can read the parts before you trust the phone line.
4 required fields and 7 optional fields map the caller into a clean job summary.
8 guardrails control pricing, scheduling, escalation, tone, and what Kai must never promise.
6 known mistakes are turned into operating rules before Kai ever answers a real call.
7 vertical evals test hard callers, edge cases, and setup-specific behavior for this pack.
NEVER QUOTE A LISTING PRICE OR A HOME VALUE ON THE CALL. The MLS feed can lag a few hours and listings change daily — the agent confirms availability and price. If pushed: 'The agent confirms availability and price directly; the MLS feed can lag a few hours...
NEVER GIVE A CMA (COMPARATIVE MARKET ANALYSIS) OR HOME-VALUE ESTIMATE on the call. If the caller asks 'what's my house worth?' or 'what would you list it for?', capture seller intent, location, square footage band, and timeline — the agent runs the CMA and...
TIMELINE IS THE SPINE: always capture timeline (now / 3mo / 6mo / 12mo+). A caller with a closing date, a relocation, or a lease ending in 30 days is a hot lead. Capture deadline_reason whenever a hard date surfaces.
A buyer who calls about a listing is talking to three other agents too. Here is every call your office takes — and the ones Kai answers and qualifies before the lead goes cold.
Greets with your name, gets contact details, and asks whether they are buying or selling, their timeline, and their price range.
Name, phone, email, intent, timeline, and budget — written to your CRM on the call so nothing gets lost.
Sends a ready-to-move buyer or seller straight to an agent and logs the longer-timeline leads for nurture.
Calls or texts each showing buyer within 24 hours, gathers feedback, and asks about the next step.
Reaches out to high-engagement contacts to check in and update their tier — the touches that keep the pipeline warm.
Catches no-shows and gets the showing back on the calendar.
Negotiating price and terms is the agent’s conversation.
Kai takes the message, captures urgency, and routes it to the right agent.
The resolution is a judgment call your team makes.
Kai answers, documents the complaint, and alerts you at once.
Kai owns the front-office call — answer, qualify, capture, book, remind, and the first-touch follow-up. The judgment calls — negotiating money, resolving a complaint — stay with your team, and Kai still answers, documents, and hands them straight to you.
Try Free DemoKai is built for the messy, high-intent moments where speed, context, and calm follow-through decide who gets the job.
You are mid-showing when a buyer calls about a listing. It goes to voicemail, and by the time you call back they are already touring with someone who picked up first.
Kai answers every call instantly, qualifies the buyer or seller, captures intent, timeline, and budget, and routes the hot ones to you while you stay with the client in front of you
A buyer who reaches voicemail often calls the next name on the listing site. Between showings, paperwork, and closings, you cannot pick up every call yourself.
Kai answers the calls you miss, writes up what the caller wants, and texts it to you so you can call back first
Buyers browse listings at night and call right away. Those after-hours calls are high-intent leads — and a voicemail loses them to whoever answers next.
Kai answers 24/7, qualifies the lead, captures every detail, and hands you a ready-to-work lead with full notes before you start your day
The first version is not a blank slate. It starts with the call handling, routing, and follow-up patterns this vertical already needs.
Choose where appointments and caller details go. Check the connection requirements for your calendar, CRM, or field-service system before setup.
It depends on how you work. If your team sits at desks and takes calls all day, a per-user phone app with seats and extensions is built for that, and it charges for every user. If you are out at a showing when the phone rings, you need a line that rings your cell first and has someone answer the calls you miss. That is KaiCalls: your cell rings first, Kai takes the rest. He answers in your brokerage's name, asks your questions and texts you a summary. It is one flat plan for the brokerage, not a seat for each of your real estate agents.
No. KaiCalls does not charge per user. You pay one flat monthly plan for the brokerage, priced by how many calls Kai answers: Kai Backup $10/mo, Kai Line $79/mo and Kai Office $349/mo. One line can ring up to 5 cells in order before Kai picks up, and those cells cost nothing extra. The team shares the plan's call allowance. If an agent wants their own number, add a line. Extra lines are $15/mo each on Kai Backup and Kai Line. Extra office lines are $29/mo each on Kai Office. Adding a cell phone to your ring group is free. Each desk-phone connection beyond your plan costs $29/mo, plus applicable regulatory fees. Use a compatible SIP phone; hardware is separate.
It answers the calls you cannot take while you are in a showing, at a closing or with your family. With KaiCalls, your cell rings first. If you do not pick up, Kai answers in your name or your brokerage name, asks the caller what they need, and texts you a summary when the call ends.
The questions you set. Most realtors want to know if the caller is buying or selling, the property or area, the timeline, the price range and whether they already work with someone. Kai writes the answers up so you know which calls to return first.
Yes. With Google Calendar connected, Kai books showings into the hours you allow. Without a calendar, he takes the caller details and preferred times so you can confirm.
Yes. You decide what counts as urgent, such as a buyer who wants to see a home today. Those calls can be transferred to your cell. Everything else is written up and waiting for you after the showing.
Kai can send each caller to GoHighLevel, HubSpot, Zapier or a webhook, with the notes from the call attached. The recording and transcript are always in the KaiCalls app.
Plans start at $10/mo on Kai Backup (~20 Kai-answered calls/mo). The full list, flat monthly: Kai Backup $10/mo, Kai Line $79/mo and Kai Office $349/mo. There are no per-minute overage charges. Your plan includes an expected monthly call allowance. If your call volume stays higher, we recommend the next plan and notify you before anything changes. You can choose to keep your current plan, and we move you back down if volume drops.
Kai is a flat-rate business phone line that answers the calls you miss, so a buyer gets a real answer instead of voicemail. Explore the full real estate solution, see how it compares to a human receptionist service, and check the simple pricing.
Call Kai now or try the free browser demo. The fastest way to understand it is to hear the handoff yourself.
$2 for your first week, then from $10/mo. Cancel anytime. See plans
