AI follow-up and sending controls
Prepare personalized follow-up from call and customer context, then send according to your business policy.
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Zoom in or scroll to inspect details. Enabled features and results depend on your business setup and connected services.
What shapes the experience
A connected business mailbox, your approval preferences and the available customer conversation context.
What to know
Choose review or permitted automatic sending for individual messages. Some requests still require explicit approval; managed campaigns have their own final-content review.
Explore connected workflows
Need setup steps or troubleshooting? Browse the written help guides.