The visual product guide

How KaiCalls works

See how calls, email, messages and meetings connect to your team and business tools. Choose a workflow, explore the diagram, or present it to someone else.

Phone system

Call customers from your mobile

Choose a business caller ID, answer KaiCalls on your saved mobile, and connect to the customer when the call is permitted.

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Call customers from your mobile: Choose a business caller ID, answer KaiCalls on your saved mobile, and connect to the customer when the call is permitted.

Zoom in or scroll to inspect details. Enabled features and results depend on your business setup and connected services.

What shapes the experience

A saved active mobile number, a verified business caller ID, the appropriate workspace role and eligible calling service.

What to know

The mobile connection is attempted only when calling is enabled and applicable checks pass. The browser calling option is currently unavailable. A ringing or handed-off call does not prove the customer answered.

Explore connected workflows

Call recordings and history ↗Outbound contact rules ↗Your team and workspaces ↗

Need setup steps or troubleshooting? Browse the written help guides.