Never Lose Another Customer
To the Shop Down the Street

Your service advisor is writing up a customer at the counter when the phone rings. They can't do both — so the phone goes to voicemail. That caller needed brakes, a $300 job, and they just called the shop down the street instead.

With 3-5 shops within 5 miles, customers don't leave voicemails — they call the next listing. A missed call on a major repair could be $1,500-$8,000 walking out the door to your competitor.

Customers research repairs in the evening and call first thing — or their car breaks down after you close. Those after-hours calls represent high-intent buyers who need service tomorrow morning.