Overview
What the Google LSA connection does.
Kai turns Google Guaranteed ad clicks into booked jobs.
Answers ad calls 24/7
Google charges you when a caller rings your ad. Kai picks up in two rings so you never pay for a dropped lead.
Qualifies service areas
Kai checks the caller zip code against your service area. If they are out of range, Kai politely lets them know.
Dispute invalid charges
Google allows you to dispute spam or wrong numbers. Kai provides the call recording and transcript for proof.
Matches ad spend
Kai tags the lead with "Google LSA" so you know which jobs came from paid search.
Prerequisites
Before you connect.
1. Active Google LSA account
You must have an approved Google Local Services Ads account with an active budget.
2. Google account admin
Sign in with the Google email that owns or manages your Google Ads account.
Setup
How to connect Google LSA.
Follow these steps to link your ad account.
- 1
Open Connections in KaiCalls
In KaiCalls, go to Connections > Google LSA. - 2
Click Connect Google Ads
Sign in with your Google Ads account email in the secure popup. - 3
Select your Customer ID
Choose the 10-digit Google Ads account ID that runs your Local Services Ads. - 4
Forward your LSA phone number
In your Google LSA dashboard under Profile, set your business receiving number to your KaiCalls number.
Verification
How to prove it worked.
Confirm the link status and ad call routing.
- Verify the Google LSA card in KaiCalls shows a green Connected badge.
- In your Google LSA dashboard, confirm your routing number matches your KaiCalls number.
- Place a test call to your Google tracking number.
- Confirm Kai answers and greets you by your business name.
- Open KaiCalls > Calls: Verify the call appears tagged with "Google LSA".
Troubleshooting
Fix common Google LSA issues.
Customer ID not found
Make sure you logged in with the manager email address that owns the Local Services account, not a personal email.
Google rejects forwarding number
Google verifies receiving numbers with a quick automated text or phone code. Have KaiCalls open to accept the code.
Ad status paused
Check your Google LSA budget, insurance proof, and license status in your Google Ads dashboard.
Leads tagged as direct call
If calls lack the Google LSA tag, confirm the caller dialed your Google tracking number and not your public cell phone.
Leaving
How to disconnect Google LSA.
Click Disconnect on the Google LSA card in KaiCalls. If you change your call routing, remember to update the receiving phone number inside your Google LSA dashboard.