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KaiCalls
Help Center

Wearable Integration

Connect Omi Wearable with KaiCalls.

Send in-person conversation summaries and voice memories from your Omi wearable straight to Kai.

Kai listening with wearable memory

In-person notes

Audio memory

Captures job-site discussions, quotes, and client meetings.

Webhook URL

Connection type

Connects using your private KaiCalls memory webhook endpoint.

Shared memory

Context

Kai references your field notes the next time that client calls.

Overview

What the Omi connection does.

Kai bridges what you say in the field to what he says on the phone.

Captures job-site notes

When you visit a customer and talk about a quote, Omi transcribes the discussion and posts the key takeaways to KaiCalls.

Gives Kai live context

The next time that customer calls your business line, Kai already knows what you discussed in person yesterday.

Hands-free operation

No typing required. Wear the device or run the Omi app during site walks.

Private and secure

Only processed summaries and selected memory notes sync to your private business account.

Prerequisites

Before you connect.

1. Omi wearable or app

Have the Omi mobile app installed on your iPhone or Android phone.

2. Omi developer access

Enable developer or webhook mode inside your Omi app settings.

Setup

How to connect Omi.

Follow these four steps to link your device.

  1. 1

    Open Connections in KaiCalls

    In KaiCalls, go to Connections > Omi.
  2. 2

    Copy your unique Omi Webhook URL

    KaiCalls generates a private endpoint URL for your business.
  3. 3

    Paste the URL in your Omi app

    In the Omi mobile app, open Settings > Integrations > Webhook. Paste your KaiCalls URL.
  4. 4

    Turn on memory sync

    Select "Send Memory Transcripts" and tap Save in the Omi app.

Verification

How to prove it worked.

Record a short voice note and check KaiCalls.

  • Speak a test voice note into Omi: "Test note: estimate for roof repair on Maple Street."
  • Wait for Omi to finish processing the memory.
  • Open KaiCalls > Systems Monitor: Confirm the test memory payload arrived.
  • Check that the summary appears in your business notes.

Troubleshooting

Fix common Omi issues.

Memory not appearing in KaiCalls

Verify that your phone has an active internet connection so Omi can send the webhook.

Invalid URL error

Ensure you copied the entire URL, including https:// and your secret key token.

Kai does not mention the note

Make sure the note mentions the customer name or phone number so Kai can associate it with the caller.

Delayed sync

Omi processes audio in batches after long conversations end. Allow two minutes for audio to finalize.

Leaving

How to disconnect Omi.

Delete the webhook URL in your Omi app settings. Kai will immediately stop receiving audio notes. Past memories saved in KaiCalls remain in your history.