Number Migration Readiness
A short pre-cutover checklist for moving your business line to KaiCalls without losing texts, old voicemail, or public listings.
SMS During Forwarding
Voice call forwarding does not forward SMS or MMS. If customers, vendors, or appointment systems text your existing line, those messages stay with the old carrier until the number is ported.
If SMS matters, choose porting instead of long-term forwarding.
Retrieve Old Voicemails First
After a port completes, your old carrier voicemail box may become inaccessible. Save anything you need before the carrier cutover date.
Fax Support
KaiCalls supports digital fax on ported numbers. If your business receives faxes on this line, let us know during port intake so inbound faxes route cleanly to your dashboard and email. If you use a physical analog fax machine, an ATA adapter or dedicated virtual fax line can be configured.
Cutover Checklist
Update every public place that sends callers to your business number.