Google LSA workflow
Give paid LSA callers an answer when you can't pick up
You paid for the lead. You still need a clear reason to call back.
When an LSA call reaches voicemail, the caller may leave no useful details. You are left returning an unknown number without their name, request, or urgency.
Once your LSA call route is verified, your line can ring your cell first and send unanswered calls to Kai. Kai captures the caller's name, number, and request, then sends you the follow-up details.
Start with a private test call—no card required. Connect customer traffic only after you choose the route and confirm that a real inbound call reaches the right Kai agent.
Who this is for
Best for local service businesses, law firms, contractors, dental offices, med spas, property managers, and other ICPs buying phone leads from Google Local Services Ads.
Choose how calls route
Choose ring-first if you want each LSA call to reach your cell before Kai, or choose a direct-to-Kai route. Then verify the exact path with a real inbound call.
Captures the request you miss
After the route is verified, Kai can answer, get the caller's name, number, and reason for calling, and leave you a clear follow-up record.
Texts you who called
You get a text with who it was and what they need, so you call back while the lead is still warm instead of digging through voicemail at 9pm.
Set it up in about 3 minutes
Private test first. Customer traffic only after route verification.
Run a private test
Try Kai with a private call before customer traffic reaches the line. No card is required for this test.
Choose the customer route
Choose whether your LSA calls should ring you first or reach Kai directly. Saving a choice is not proof that the route works.
Verify a real inbound call
Connect LSA traffic only after a real inbound call reaches the intended number and the correct Kai agent captures it.
Answer
Picks up before the caller gives up and tries someone else.
Remember
Writes down the name, the number, the reason they called — all in one place.
Act
Captures the lead and leaves a clear follow-up request.
Brief
Tells you what happened and what to do about it.
See it in action
Run the business by voice — just call Kai.
Call your own number and Kai catches you up on who called, updates a lead, or fires off a text for you — the whole business, run from your phone.
The real problem
You don't need another phone menu.
Nobody searching for this wants another phone menu. They want fewer lost calls, faster callbacks, and to actually know who called and why — without babysitting a dashboard.
That’s the whole job here. After the route is verified, Kai answers the call, captures the lead, and gives you the details for a focused follow-up.
Who it serves
Best for local service businesses, law firms, contractors, dental offices, med spas, property managers, and other ICPs buying phone leads from Google Local Services Ads.
What leaks revenue
Once your LSA call route is verified, your line can ring your cell first and send unanswered calls to Kai. Kai captures the caller's name, number, and request, then sends you the follow-up details.
What the team gets
After route verification, the LSA calls you can't grab can reach Kai instead of voicemail.
Illustrative workflow
What this looks like in real life.
Here's a call that probably sounds familiar — and what Kai does with it from the first ring to the note you read afterward.
Caller situation
A paid LSA call comes in while you're finishing a job across town. You cannot answer before the call reaches the route you verified.
Kai action
Kai answers, confirms the caller needs help with a roof leak, captures their name and number, and sends you the details.
Business result
You have a captured lead and a specific follow-up request. The evidence stops at that recorded handoff.
How it works
Three steps, every call.
It's the same loop every time. Kai handles the conversation, writes down what matters, and passes it on — so nobody has to reconstruct the call from a half-remembered voicemail.
Step 1
Choose how calls route
Choose ring-first if you want each LSA call to reach your cell before Kai, or choose a direct-to-Kai route. Then verify the exact path with a real inbound call.
Step 2
Captures the request you miss
After the route is verified, Kai can answer, get the caller's name, number, and reason for calling, and leave you a clear follow-up record.
Step 3
Texts you who called
You get a text with who it was and what they need, so you call back while the lead is still warm instead of digging through voicemail at 9pm.
What you get out of it.
After route verification, the LSA calls you can't grab can reach Kai instead of voicemail.
You receive the caller's name, number, and request for a focused follow-up.
A missed ring can still produce a structured lead record instead of an unknown number.
Your call history shows exactly what Kai captured and what follow-up is still needed.
More ways Kai helps
Other things Kai can take off your plate.
This is one piece of it. Kai can also capture overflow calls, organize lead details, support callbacks, and keep your CRM current — here’s where to look next.
Inbound intake
Inbound and intake workflows
Capture the caller’s name, contact details, and reason for calling in one lead record.
Take a lookInbound intake
Missed call recovery
Keep an unanswered ring from becoming an unknown number with no useful context.
Take a lookOutbound SDR
Outbound SDR workflows
Follow up on quiet leads with their original request and the response recorded.
Take a lookInbound intake
CRM and intake capture
Turn answered-call details into a structured record your team can act on.
Take a lookQuestions people ask.
When should I send my LSA calls to Kai?
After your private test, choose the route you want and place a real inbound call through that exact route. Connect customer traffic only when the intended Kai agent answers and the call appears in your account.
Does it sound like a robot? These leads cost me money.
Use the no-card private test to hear Kai yourself before customer traffic reaches the line. If you continue, Kai captures the caller's name, number, and request for your follow-up.
Do I have to change my number or stop answering my own calls?
You can choose a ring-first route so you keep answering the calls you can, or a direct-to-Kai route. Whether an existing LSA number can stay in place depends on the route you configure and verify.
Set this up in about 3 minutes.
Start with a private call. Then choose your customer route and verify a real inbound call before connecting LSA traffic.