Twilio Integration

Carrier-grade telephony for your voice agent.

Kai runs on Twilio's carrier-grade infrastructure, built for reliable voice calls, SMS, and WhatsApp messaging. (Twilio publishes a 99.99% infrastructure uptime figure.) Purchase local numbers in 100+ countries, record calls automatically, and manage all telephony from one dashboard.

99.99%
Infrastructure uptime

Twilio's published infrastructure reliability figure. Kai runs on their carrier-grade network, built for reliable, connected calls.

100+
Countries supported

Purchase local numbers and send SMS in over 100 countries worldwide.

5 mins
Setup time

Connect Twilio during setup and start making calls immediately.

Features

Advanced telephony features.

Kai integrates directly with Twilio to provide carrier-grade voice, SMS, and messaging capabilities.

SMS Integration

Two-Way SMS

Send and receive text messages through Twilio. Kai handles SMS conversations with the same intelligence he brings to phone calls.

WhatsApp Business

WhatsApp Ready

Connect WhatsApp Business to handle customer conversations on their preferred messaging platform.

International Numbers

Global Reach

Purchase local phone numbers in 100+ countries to provide local presence for your business.

Voice Recording

Compliant Storage

Automatic call recording with secure storage and instant playback. All recordings are TCPA and compliance-ready.

Number Management

Easy Setup

Buy, port, and manage phone numbers directly from the Kai dashboard — no need to log into Twilio separately.

Advanced Analytics

Full Visibility

Track call duration, SMS delivery rates, and conversation metrics in real time.

Setup

Setup takes 5 minutes.

Connect your account, pick a number, and Kai starts answering — no separate Twilio dashboard required.

1

Connect your Twilio account

Enter your Twilio Account SID and Auth Token during setup. Don't have Twilio? We'll help you create an account. Takes 2 minutes.

2

Purchase phone numbers

Buy local or toll-free numbers directly from the Kai dashboard. Choose from available numbers in your area code. Takes 1 minute.

3

Start making calls

Kai immediately starts answering calls on your new number. Every feature works automatically — recording, SMS, transcription, and CRM integration.

Twilio costs

What Twilio charges.

Twilio charges for phone numbers and usage separately from your KaiCalls subscription.

Phone Numbers
Monthly per number
$1-2/mo
Varies by country
Voice Calls
Per minute
$0.01-0.02
US rates
SMS Messages
Per message
$0.0075
US rates

KaiCalls plans include AI and platform features. Twilio charges for telephony infrastructure separately. Most businesses spend $50-200/mo on Twilio depending on call volume.

Common questions

Do I need a separate Twilio account?+

Yes, you'll need a Twilio account to use phone and SMS features. We'll guide you through setup if you don't have one yet.

Can I port my existing phone number?+

Yes, you can port existing numbers into Twilio and connect them to Kai. The porting process typically takes 7-10 business days.

Are call recordings stored securely?+

Yes, all recordings are encrypted and stored in compliance with TCPA, GDPR, and industry security standards.

Ready for carrier-grade telephony?

Connect Twilio and get carrier-grade voice, SMS, and messaging. Setup takes 5 minutes.

7-day free trialCancel anytime
Last updated: June 2026Author: Connor Gallic
    Integrations | KaiCalls