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Cricket Wireless & Boost Mobile

Cricket runs on AT&T's network and likely uses the same GSM codes. Boost's support varies by plan and device. Neither is independently confirmed — try the code first, and confirm with your carrier if it's rejected.

Before you start: have your Kai number handy — it's in Dashboard > Phone System.

Cricket Wireless

  1. From your business phone itself (not another line), open the Phone app keypad.
  2. Dial the code below, replacing the number with your actual Kai number (include the leading 1) and, if you want a different ring time, swapping 15 for 10, 20, 25, or 30. Keep it under 20 so Kai picks up before your carrier voicemail does.
  3. Tap Call, and wait for the confirmation tone or message.
  4. Kai will call your business line to confirm forwarding is working.

Only when you can't answer (recommended)

**004*1[your Kai number]*11*15#

To undo: dial ##004#.

Cricket runs on the AT&T network and likely uses the same GSM codes — confirm with Cricket support if this code is rejected.

Boost Mobile

  1. From your business phone itself (not another line), open the Phone app keypad.
  2. Dial the code below, replacing the number with your actual Kai number (include the leading 1) and, if you want a different ring time, swapping 15 for 10, 20, 25, or 30. Keep it under 20 so Kai picks up before your carrier voicemail does.
  3. Tap Call, and wait for the confirmation tone or message.
  4. Kai will call your business line to confirm forwarding is working.

Forward on no answer

**61*1[your Kai number]*11*15#

To undo: dial ##61#.

Boost officially does not support conditional call forwarding on all plans and devices. If this code is rejected, ask Boost support for forwarding on no answer, busy and unreachable (not all calls) to your Kai number, or reply to Kai's text and we'll set it up with you.

Common Questions

What is the Cricket code to forward missed calls?

Cricket runs on the AT&T network, so try **004*1[your Kai number]*11*15#. Dial ##004# to turn it off. If Cricket rejects it, ask Cricket for conditional call forwarding.

Does Boost Mobile support call forwarding?

On some plans and phones. If the code is rejected, ask Boost to turn on forwarding for no answer, busy and unreachable. Ask for that, not "forward all calls".

Does call forwarding send my text messages to Kai too?

No. Call forwarding only moves voice calls. Texts keep going to your phone. To have Kai answer texts, you need texting turned on for your Kai number, which is a separate step.

Does my carrier charge for forwarded calls?

It depends on your plan. Most unlimited plans include forwarded calls, but some carriers count them as minutes you use. Check your plan if you are not sure.

Still stuck? Reply to Kai's text and we'll set it up with you.