Capture storefront leads and sync them back into WooCommerce.
KaiCalls sits on a WooCommerce storefront, captures shopper leads, and writes a structured lead summary into the matching customer record — no custom bridge for agencies to build.
The WooCommerce integration is included on every KaiCalls plan at no extra charge.
Connect with Read/Write WooCommerce REST API keys and the Kai widget — no custom plugin development.
Kai answers around the clock and keeps the record in WooCommerce so nothing falls through.
What ships in v1
Merchant setup
- 1Generate a Read/Write WooCommerce REST API key for a store admin user.
- 2Open the KaiCalls dashboard connections page and save the store URL, consumer key, and consumer secret.
- 3Install the Kai widget on the WordPress or WooCommerce storefront.
- 4Send a test lead and confirm the customer record receives Kai metadata.
Webhook prep
If you want WooCommerce to notify KaiCalls about customer or order changes, create a WooCommerce webhook that points to:
Use the same secret you saved in the KaiCalls WooCommerce connection form, or leave the webhook secret blank there and reuse the consumer secret for the first pass.
What store owners use it for
Online stores still get phone calls. Kai answers them.
Pre-sale questions, order issues, and returns still come in by phone. KaiCalls answers them around the clock and keeps the record in WooCommerce so nothing falls through the cracks.
Pre-sale product questions
Shoppers who call instead of checking out get answered 24/7. Kai captures the product they asked about and their contact details, then writes it back to the matching WooCommerce customer.
Order and delivery inquiries
Calls about an order, shipping window, or return are captured with a clean summary, so your team can follow up without replaying voicemail or digging through email.
After-hours overflow
When your store is busy or closed, Kai answers the overflow, qualifies the caller, and logs the lead — so the next morning starts with a list, not a guess.
Agency-managed stores
Agencies running WooCommerce for clients can stand up call capture without building a custom bridge — connect with REST API keys and the Kai widget, no plugin development required.
Frequently asked questions
How does KaiCalls connect to WooCommerce?+
You generate a Read/Write WooCommerce REST API key for a store admin user and save the store URL, consumer key, and consumer secret in the KaiCalls dashboard connections page. No custom plugin development is required.
What data syncs into WooCommerce?+
Widget and storefront leads sync into WooCommerce customer records, and Kai writes a structured lead summary into the customer meta data so your team has the caller context attached to the record.
Does KaiCalls create duplicate customers?+
KaiCalls matches against existing WooCommerce customers before creating a new record so a returning caller updates the existing customer instead of generating a duplicate.
Can WooCommerce notify KaiCalls about order changes?+
Yes. You can create a WooCommerce webhook pointed at the KaiCalls WooCommerce webhook path with your business ID, using the same secret you saved in the connection form. This prepares the path for customer and order updates.
Do I need a special WooCommerce or WordPress plan?+
No. You need a WooCommerce store with REST API enabled and an admin user who can generate Read/Write API keys. The Kai widget installs on a standard WordPress or WooCommerce storefront.
How much does the WooCommerce integration cost?+
The integration is included on every KaiCalls plan. Plans are flat monthly with no per-minute overage, starting at $69/month (Solo) and $199/month (Pro), plus a negotiated Custom plan for higher-volume stores.
Answer every store call, day or night
Connect WooCommerce, install the widget, and let Kai capture the calls your storefront is missing. Flat pricing, every feature included, no per-minute overage.