HEAR KAI ANSWER: 1 (417) 835-0402
KaiCalls

24/7 answering for Chiropractor

Capture Every New Patient
Your Front Desk Misses

A new patient is worth a whole care plan, not one adjustment. When your front desk is busy with patients in the office, Kai answers every call 24/7, qualifies new versus existing, captures the complaint and insurance, and books the eval.

  • New vs. existing patient qualification on every call
  • Chief-complaint capture — back pain, neck pain, accident, wellness
  • Insurance versus cash-pay screening
Try Free DemoCall 1 (802) 232-8873

Free browser demo; payment required for live phone service. No contracts. No setup fees.

A clinician talking with a patient.

From call to summary to lead

Every word on the record, the to-dos pulled out, the caller saved and scored.

FIELD GUIDE

How Kai Handles Calls for Chiropractor

Kai is trained around the actual calls that reach chiropractor teams: urgency, qualification, routing, booking, and follow-up.

New-Patient Intake

Kai Qualifies the New Patient While Your Front Desk Is Busy

01

A new-patient call is your highest-value lead. Kai gets the complaint and insurance so the eval gets booked fast.

Kai finds out if the caller is new or existing, captures the chief complaint — back pain, neck pain, an accident, or wellness — and screens insurance versus cash.

It confirms the best callback number and email and books the new-patient evaluation while the caller is still on the line.

Live
Kai answers and books the eval while the caller is on the line
EN / ES
Kai answers in English and Spanish
Routing

Kai Books, Routes, and Never Gives Medical Advice

02

A new-patient eval and a clinical question should not be treated the same. Kai books the first and flags the second.

Kai books new-patient evals and existing-patient appointments, and routes anything clinical to a provider.

It never diagnoses or recommends treatment — it qualifies, captures, schedules, and hands off.

New patient

Complaint, new-vs-existing status, insurance or cash, and contact captured in full, eval booked.

Clinical question

No medical advice — Kai documents the question and routes it straight to a provider.

Care-Plan Recall

Kai Recalls Lapsed Patients So Care Plans Get Finished

03

The goal is not a longer transcript. The goal is a full schedule and completed care plans.

Kai books on Google Calendar and can pass each intake to GoHighLevel or Zapier.

It reaches patients who dropped off their plan, confirms they still want care, and books the re-evaluation.

3 min
to set up, then Kai answers as your practice
24/7
every call answered while your front desk is with patients
Try Free Demo
FRONT DESK CALL MAP // CHIROPRACTOR

Every call your front desk takes

A new patient is worth a whole care plan, not one adjustment. Here is every call your front desk takes — and the ones Kai answers, qualifies, and books while your team is with patients in the office.

Kai, from the first call
Your team (Kai takes the first touch)
6 of 8 calls covered from minute one

Answer & qualify the call

Answer the call and qualify new vs. existing patient

Greets with your practice name, finds out if the caller is a new or existing patient, and captures the chief complaint — back pain, neck pain, an accident, or wellness — before anyone is pulled off a patient.

Capture the details into the record

Screen insurance vs. cash and capture contact

Insurance or cash-pay, best callback number, and email, texted and emailed to you after the call so you can confirm and treat.

Book the appointment

Book the new-patient evaluation

Offers open windows on the right calendar, books the eval, and sends a confirmation text and email.

Triage & route

Route clinical questions to a provider

Kai never gives medical advice — it documents any clinical question and routes it straight to a provider instead of answering it.

Outbound follow-up

Call back the after-hours new-patient leads

Reaches the patients in pain who called overnight before they book an eval at the clinic that answered first.

Cancellations & gap-fill

Recall lapsed care-plan patients

Reaches patients who dropped off their plan, confirms they still want care, and books the re-evaluation so the schedule stays full.

Money & resolution

Billing or payment-plan questionStays with your team

Working out the payment plan or a billing dispute stays a front-desk conversation.

Kai captures the issue and routes it to the front desk for callback.

Medical or treatment questionStays with your team

Anything clinical — diagnosis, treatment, or care advice — is a provider conversation.

Kai never gives medical advice; it documents the question and routes it to a provider.

Kai owns the front-office call — answer, qualify, capture, book, remind, and the first-touch follow-up. The judgment calls — negotiating money, resolving a complaint — stay with your team, and Kai still answers, documents, and hands them straight to you.

Try Free Demo
Who Kai works for

Fix the calls that make customers call someone else

Kai is built for the messy, high-intent moments where speed, context, and calm follow-through decide who gets the job.

Your Front Desk Is With Patients When the Phone Rings

What breaks

A new patient in pain calls while your front desk is rooming someone or running a payment. It goes to voicemail, and by the time anyone calls back they have already booked an eval at the clinic that picked up first.

What Kai does

Kai answers every call instantly, qualifies new versus existing patient, captures the complaint and insurance situation, and books the new-patient eval while your team stays focused on the patients in the office

A New Patient Is Worth Far More Than One Adjustment

What breaks

A single adjustment is one visit, but a new patient who starts a care plan is worth thousands. Every missed new-patient call is not a lost $65 — it is a lost course of care.

What Kai does

Kai treats new-patient calls as the high-value leads they are: it captures the chief complaint, checks insurance versus cash, books the evaluation, and hands your front desk a ready-to-treat intake

Patients Drop Off Their Care Plan and Nobody Calls

What breaks

Patients stop showing up mid-plan and the busy front desk never gets to recall them. That recurring revenue quietly disappears one no-show at a time.

What Kai does

Kai reaches lapsed patients, confirms they still want care, and books the re-evaluation so the schedule stays full and care plans get completed

What Kai does

Everything your chiropractor line needs

The first version is not a blank slate. It starts with the call handling, routing, and follow-up patterns this vertical already needs.

New vs. existing patient qualification on every call
Chief-complaint capture — back pain, neck pain, accident, wellness
Insurance versus cash-pay screening
New-patient evaluation booked on the right calendar
Best callback and email capture for fast follow-up
Every intake texted and emailed to you after the call
Call-backs to patients who agreed to hear from you
After-hours new-patient capture with full notes
Front-desk alerts on every new-patient intake
Never gives medical advice — books and routes only
Compatible systems

Works with the tools you already use

Choose where appointments and caller details go. Check the connection requirements for your calendar, CRM, or field-service system before setup.

Google Calendar
Books visits on your calendar
GoHighLevel
Sends each new patient to your CRM
Zapier
Passes intakes to the apps you already use
Jane App
Texts callers your Jane booking link for each service
Your booking link
Any other online scheduler, texted to callers
Explore connections and setup
FAQs

Common questions

01What does Kai capture on a new-patient call?

Kai greets with your practice name, finds out whether the caller is a new or existing patient, and captures the chief complaint — back pain, neck pain, an auto accident, or wellness care. It asks whether they have insurance or are paying cash, gets the best callback number and email, and books the new-patient evaluation. Your front desk gets a ready-to-treat intake instead of a half-finished voicemail.

02Can Kai answer while my front desk is busy with patients in the office?

Yes — that is the whole point. When your front desk is adjusting schedules, rooming patients, or running payments, new-patient calls go to voicemail and those callers book with the next clinic. Kai answers every call instantly, qualifies the caller, and books the eval while your team stays focused on the patients in front of them. You review each new-patient intake during your next break.

03Does Kai give medical advice?

No. Kai never diagnoses, never recommends treatment, and never gives medical advice. It books and routes — qualifying new versus existing patients, capturing the complaint and insurance situation, and scheduling the new-patient evaluation. Anything clinical is flagged to a provider. Kai is a front-desk receptionist, not a clinician.

04Which scheduling and EHR tools does Kai integrate with?

Kai books on a connected Google Calendar and can send each new patient to GoHighLevel or, through Zapier, to thousands of other apps. If you book through Jane App or another online scheduler, Kai texts callers the right booking link for the visit they want. Either way, every call reaches you by text and email with the complaint, new-versus-existing status, insurance or cash, and contact.

05How much is a missed new-patient call really worth?

A new patient is rarely one visit. Someone who starts a care plan comes back again and again, so a caller who books with the clinic down the street is a whole plan lost. Kai answers every call for a flat monthly price with no per-minute charges.

06What does Kai do about patients who dropped off their care plan?

You can have Kai call back patients who agreed to hear from you, on a list you choose and during the hours you allow. Kai asks if they still want care and takes the time they want to come back in. It is the work that gets skipped when the office is busy.

Keep Exploring

Built for busy practice front desks

Chiropractors, physical therapists, and dental offices all lose patients the same way — a voicemail while the front desk is with a patient. Kai is a flat-rate line that answers every call and books the eval. Explore related practice verticals and the simple pricing.

For Chiropractors Who Work AloneAI for Physical TherapyAI for Dental PracticesKai vs. a Traditional Answering ServiceBrowse All IndustriesSee Simple, Flat Pricing
Capture Every New Patient
Try the line

Stop missing the call that was ready to book

Call Kai now or try the free browser demo. The fastest way to understand it is to hear the handoff yourself.

Call 1 (802) 232-8873Get my line for $2

$2 for your first week, then from $10/mo. Cancel anytime. See plans