Medical Practice Solutions

Never Miss a Patient Call Again

67% of patients prefer to book appointments by phone, but 23% hang up after 30 seconds on hold. KaiCalls answers every call instantly, schedules appointments, and handles patient inquiries 24/7 while your staff focuses on in-office care. Learn how AI receptionists work for medical practices.

Appointment Scheduling

Patient Triage

EHR Integration

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Plans start at $69.99/month | 7-day free trial | No setup fees | Set up in 15 minutes

Calls Handled

Leads Processed

0minutes

Time Saved

Your Front Desk Is Overwhelmed

Medical practices lose patients and revenue every day from missed calls and long hold times. Your staff can't be everywhere at once.

The Reality

What's Happening Now

XPatients wait 4+ minutes on hold and hang up
XAfter-hours calls go to voicemail and get lost
XStaff juggles phones while checking in patients
XNo-shows increase when confirmation calls are missed

With KaiCalls

What Changes

Every call answered in under 3 rings, 24/7
AI schedules appointments directly in your calendar
Staff focuses on in-person patient care
Automated appointment confirmations reduce no-shows

Try the AI Right Now

Click the microphone and pretend you're calling to schedule an appointment. The AI will ask the right questions, check availability, and show you exactly how it handles patient calls.

Medical Practice Demo

Click the mic to start talking

Click to start • Your mic will be requested

or call 1 (417) 386-2898

Or call to talk to Kai now

1 (417) 386-2898

Available 24/7

Live demo | 10 professional voice options | Customizable for your practice

Built for Every Medical Practice

Custom intake flows and scheduling for your specialty

Primary Care

Appointment scheduling, prescription refill requests, and patient triage. AI routes urgent symptoms appropriately.

Dental Practices

Schedule cleanings, handle emergency appointments, and manage recall campaigns. AI qualifies patients by procedure type.

Dermatology

Book consultations, manage cosmetic vs medical appointments, and handle urgent skin concerns.

Specialists

Referral intake, procedure scheduling, and pre-appointment screening. AI collects insurance and medical history.

Patient Experience Matters

The data shows: faster response times mean happier patients and fuller schedules.

67%

of patients prefer to book by phone

4.2 min

average hold time frustrates patients

30%

of calls occur outside business hours

$150+

average value of a new patient

23%

of callers hang up after 30 seconds

Integrates With Your Practice Software

Appointments sync directly to your system. No double-entry.

Athenahealth

Sync appointments and patient data automatically

Two-way integration with patient portal and scheduling

Practice Fusion

EHR integration for patient management

Creates appointments and logs call notes to patient records

Jane App

Full integration for clinics and therapists

Online booking, patient intake, and charting

Google Calendar

Real-time availability checking

Book appointments directly on provider calendars

Calendly

Automated scheduling for consultations

Zapier

Connect to any practice management system

View all 40+ integrations

Why Medical Practices Choose KaiCalls

Smart Scheduling

AI checks real-time availability across providers and locations. Patients book instantly without staff involvement. Confirmation texts go out automatically.

Multiple provider calendars
Appointment type detection

Patient Triage

AI follows your clinical protocols. Urgent symptoms get escalated immediately. Routine matters get scheduled appropriately. Nothing falls through the cracks.

Custom triage protocols
Emergency escalation

24/7 Availability

Patients call when it's convenient for them. KaiCalls handles after-hours, weekends, and holidays. Your staff gets a break while patients still get served.

After-hours coverage
On-call provider alerts

Frequently Asked Questions

Common questions from medical practices considering KaiCalls

Is KaiCalls HIPAA compliant?

HIPAA compliance is coming soon. We are actively working on implementing full HIPAA compliance features including Business Associate Agreements (BAAs) and PHI handling protocols. In the meantime, KaiCalls can be configured to avoid collecting sensitive medical details over the phone. Contact us to discuss your specific compliance requirements.

How does the AI handle patient triage?

KaiCalls AI can be trained with your practice's triage protocols. For urgent symptoms (chest pain, difficulty breathing, severe bleeding), the AI immediately alerts staff or provides emergency instructions. For non-urgent matters, it schedules appropriate appointments. You define the triage rules based on your clinical guidelines.

Can the AI handle appointment scheduling?

Yes. KaiCalls integrates with your scheduling system to check real-time availability. The AI can book, reschedule, and cancel appointments. It collects patient information, insurance details, and reason for visit. Confirmation texts are sent automatically. For new patients, it can initiate intake paperwork.

How does it handle prescription refill requests?

The AI collects patient name, date of birth, medication name, pharmacy preference, and reason for early refill if applicable. This information is logged to your system for provider review. The AI can also inform patients of typical processing times and next steps.

What about after-hours calls?

KaiCalls handles after-hours calls 24/7. The AI can distinguish between true emergencies (which get escalated immediately), urgent matters (which generate high-priority notifications for the on-call provider), and routine matters (which get scheduled for the next business day). You configure the escalation rules.

Simple Pricing for Medical Practices

Flat monthly rates. No per-call surprises.

Starter

$300/mo

500 minutes included

AI call answering 24/7
Appointment scheduling
SMS confirmations
Basic calendar integration

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Growth

$600/mo

1,500 minutes included

Everything in Starter
Patient triage protocols
EHR integration
Multi-provider support

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Enterprise

$1,000+/mo

4,000 minutes included

Everything in Growth
Multi-location support
Custom AI training
HIPAA BAA (coming soon)

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Start Your 7-Day Free Trial

Get a real phone number and test KaiCalls with actual patient calls. Setup takes 2 minutes. No credit card required.

Questions? Call us at 1 (417) 386-2898