Legal Industry

AI Receptionist for Law Firms

Never miss a potential client again. KaiCalls AI receptionist answers every call, qualifies leads, and captures case details 24/7—at a fraction of the cost of human staff. While your competitors send callers to voicemail, you capture every opportunity.

Answers in under 2 seconds

24/7/365 coverage

Litify, Clio, and Salesforce integration

Practice-area-specific intake

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No credit card required | 7-day free trial | 5-minute setup

Calls Handled

Leads Processed

0minutes

Time Saved

Law Firms Miss 40% of Calls

Every unanswered call is a potential client going to your competition. The data is clear: law firms are losing significant revenue from missed opportunities.

40%

of law firm calls go unanswered

Clio Legal Trends Report

26%

of calls come after business hours

Industry Average

67%

of callers will not leave a voicemail

Smith.ai Research

$50,000+

average lost revenue per missed PI lead

Legal Marketing Association

“Before KaiCalls, we estimated we were missing 30-40% of after-hours calls. Now we capture every single lead. In the first month, we signed three new PI cases that came in after 6pm—that alone paid for two years of the service.”

— Managing Partner, Personal Injury Firm (Texas)

How KaiCalls Works for Law Firms

From the moment a potential client calls to the data appearing in your CRM, KaiCalls handles the entire intake process.

Instant Call Answering

Every call is answered in under 2 seconds with a professional, customized greeting. No hold music, no voicemail, no missed opportunities—even during high-volume periods when multiple calls come in simultaneously. See our law firm phone systems buyer's guide for a full comparison of options.

“Thank you for calling Smith & Associates Law Firm. This is Kai, how may I assist you today?”

Intelligent Legal Intake

The AI conducts a thorough intake interview using practice-area-specific questions. It captures contact details, case information, and qualifying factors while maintaining a natural, empathetic conversation. Read our complete guide to legal intake to learn more about best practices.

Personal Injury

“Can you tell me when the accident occurred and what type of injuries you sustained?”

Criminal Defense

“Are you currently in custody, and do you know what charges have been filed?”

Lead Qualification

KaiCalls evaluates each caller against your qualification criteria in real-time. High-value leads can be immediately transferred to an attorney, while others receive appropriate follow-up instructions.

Incident within statute of limitations

Clear liability indicators present

Documented injuries or damages

Not currently represented by counsel

Case type matches firm practice areas

Incident occurred outside statute period

CRM Integration

All intake data flows directly into your practice management software. No manual data entry, no transcription errors, no delays. Contacts, matters, and case notes are created automatically.

Litify Clio MyCase Filevine Salesforce

Try the Legal Intake AI Now

Click the microphone and have a conversation. Experience how KaiCalls handles legal intake calls—ask about scheduling a consultation, describe a potential case, or inquire about practice areas.

KaiCalls Legal Demo

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Or call to talk to Kai now

1 (417) 386-2898

Available 24/7

Live demo | 10 professional voice options | Natural conversation flow

Practice Area Specialization

KaiCalls is pre-configured with intake flows for major practice areas. Each flow includes industry-standard qualifying questions tailored to capture the information your attorneys need.

Personal Injury

Key Intake Questions

•When did the accident occur?
•What type of accident was it?
•Were you injured? Describe your injuries.
•Was a police report filed?
•Do you have the other party insurance info?

Criminal Defense

Key Intake Questions

•Have you been arrested or charged?
•What are the charges?
•When is your next court date?
•Are you currently in custody?
•Have you spoken with police?

Family Law

Key Intake Questions

•Are you seeking divorce or custody?
•Are there children involved?
•Is domestic violence a factor?
•Do you have a prenuptial agreement?
•Has the other party filed anything?

Immigration

Key Intake Questions

•What is your current visa status?
•What type of case do you need help with?
•Have you received any notices from USCIS?
•Do you have a pending deadline?
•Are family members involved in the case?

Mass Tort

Key Intake Questions

•Which product or medication is involved?
•When did you use the product?
•What injuries or side effects occurred?
•Have you been diagnosed by a doctor?
•Have you filed a claim before?

Workers Compensation

Key Intake Questions

•When did the injury occur?
•Where were you when injured?
•Did you report to your employer?
•Are you still employed there?
•Have you seen a doctor?

Why Law Firms Choose KaiCalls

KaiCalls vs Human Receptionist

Feature	Human Receptionist	KaiCalls AI
Availability	40 hours/week (with breaks)	24/7/365 (no breaks or holidays)
Annual Cost	$45,000-$65,000 (salary + benefits)	$3,600-$12,000/year
Concurrent Calls	1 call at a time	Unlimited simultaneous calls
Response Time	Variable (depends on availability)	Under 2 seconds, every time
Training Time	2-4 weeks typical	15 minutes
Sick Days / Turnover	Disrupts operations	Never happens
CRM Data Entry	Manual (prone to errors)	Automatic and instant
Consistent Intake	Varies by individual	Perfect consistency every call

Not sure if you need an answering service or AI? Read our detailed comparison of answering service vs AI receptionist options for law firms.

KaiCalls vs Ruby Receptionist vs Smith.ai

Feature	Ruby	Smith.ai	KaiCalls
Starting Price	$245/month (50 min)	$255/month (30 calls)	$69.99/month (Essentials)
500 Minutes Cost	$1,695/month	$1,100+/month	$300/month
Overage Rate	$3.50-$4.45/min	$8-$11/call	$0.10-$0.15/min
Legal Intake Scripts	Generic scripts	Some legal focus	Practice-area specific
CRM Integration	Emails notes	Limited integrations	Direct injection to 40+ CRMs
Outbound Follow-up	Not available	Additional cost	Included (Premium+)

See full Ruby Receptionist comparison

Pricing for Law Firms

Flat-rate pricing means predictable costs. No surprise bills when call volume spikes during busy seasons.

Starter

$69.99/mo

100 minutes

AI voice agent
24/7 call answering
Basic intake capture
Email notifications
Call transcripts

Start Trial

Growth

$149/mo

300 minutes

Everything in Starter
Lead qualification scoring
SMS follow-up
Calendar booking
CRM integration

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Professional

$299/mo

1,000 minutes

Everything in Growth
Outbound follow-up calls
Advanced lead scoring
Custom intake flows
Priority support

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Enterprise

Custom

Unlimited

Everything in Professional
Dedicated account manager
Multi-location support
Custom AI training
SLA guarantees

Contact Sales

All plans include 7-day free trial. No credit card required to start.

Getting Started

From signup to live calls in under 15 minutes. No technical expertise required.

Step 1

Sign Up

Create your account in under 2 minutes. No credit card required for the 7-day trial.

Step 2

Customize Intake

Configure practice areas, qualification criteria, and intake questions through our dashboard.

Step 3

Connect CRM

Integrate with Litify, Clio, Salesforce, or any of 40+ supported platforms.

Step 4

Forward Calls

Forward your office line or use your new KaiCalls number. Start capturing leads 24/7.

Frequently Asked Questions

Is KaiCalls HIPAA compliant?

KaiCalls maintains strict data security practices and can sign a Business Associate Agreement (BAA) for firms handling protected health information. All call recordings and transcripts are encrypted at rest and in transit. We use SOC 2 Type II certified infrastructure and maintain audit logs for compliance verification.

Can KaiCalls transfer calls to attorneys?

Yes. KaiCalls can transfer qualified leads directly to attorneys or staff based on rules you define. Configure transfers by case type, urgency level, or time of day. The AI provides a warm handoff with full context, including caller name, case summary, and qualification status.

What if the AI cannot answer a question?

When KaiCalls encounters questions outside its training, it gracefully acknowledges the limitation and offers to connect the caller with a team member or take a message. The AI never fabricates information. You can customize fallback responses and escalation paths for different scenarios.

How do I train KaiCalls for my firm?

Training takes about 15 minutes. Upload your intake questionnaire, FAQs, and practice area details through our dashboard. KaiCalls learns your specific qualification criteria, consultation fees, and scheduling preferences. Our team can also help configure complex intake flows at no extra charge.

Can callers tell they are talking to AI?

KaiCalls uses advanced voice technology with natural prosody, breath sounds, and conversational flow. In blind tests, 84% of callers did not realize they were speaking with AI. The system pauses when interrupted, handles crosstalk naturally, and responds to conversational cues like a human would.